Software Selection

RPL Client Case Study: RPL supported a Canadian Healthcare Organization with its major Technology Transformation Program, overhauling its enterprise resource planning (ERP), corporate performance management (CPM), and digital asset management (DAM) systems. RPL balanced change orders and expansions to project scope without disrupting client operations.

Software Selection Case Study by Red Pill Labs (RPL): RPL supported a municipality by continuing a previously stalled ERP modernization initiative by leading selection, software procurement, and contract negotiations. RPL was then additionally requested to support change management.

Most selection projects stop at demos and pricing, then hope for the best. The strongest projects produce a clear set of deliverables that protect the business from misfit systems, blown budgets, and painful implementations. This article breaks down the seven foundational outputs every credible, vendor-agnostic selection should deliver before a contract is ever signed.

When workflows start breaking down, it’s easy to blame the system. Yet replacing software too quickly can lead to unnecessary disruption and cost. The harder — and smarter — question to ask is whether the issue lies in the platform itself or in the processes and setup surrounding it.

All the marketing fluff around AI capabilities can get confusing. Cut through the hype with our simple frameworks for understanding 5 AI maturity levels, and key components for grounding AI selection & assessment. Make better selection decisions by truly understanding the products being pitched to you.

When it comes to vendor demos, what you see isn’t always what you get. Too often, businesses are swayed by polished presentations that hide real-world challenges. Before you sign on the dotted line, here’s what you really need to watch out for.

Chasing the lowest bid might seem like a smart move—but in software projects, it can lead to costly surprises. In this article, we break down the hidden risks of low-cost proposals and why they often fall short. Learn how a strategic, unbiased partner can protect your investment and set your project up for long-term success.

A stagnant IT strategy can quietly erode your competitive edge until disruption becomes unavoidable. This article outlines key warning signs that it’s time to reassess — from outdated tech and employee workarounds to growing security and data challenges. Stay ahead of market forces by proactively evolving your systems to support agility, innovation, and growth.

Many companies approach the build vs. buy decision with good intentions—but flawed logic.
From underestimating long-term costs to overlooking strategic fit, the wrong choice can derail even the best projects.
This article offers a clear framework to help teams make smarter, strategy-aligned technology decisions from the start.

ERP failures don’t just happen because of bad software—they happen when strategy, user adoption, and governance are treated as afterthoughts. In this third installment, we break down three more high-profile ERP projects that went off the rails—Avon, MillerCoors, and the U.S. Navy—and explore what went wrong, what it cost them, and what businesses can learn from their mistakes.

Explore how biases, such as favoring visually appealing dashboards or popular systems, can lead to poor technology choices that affect your customers, disrupt operations, and harm overall profitability.

Beyond ROI, what are intangible benefits to upgrading your systems? While it may differ depending on what system you’re upgrading, there are generally these 5 intangible benefits that come with most system modernizations.

When it comes to business systems, it's easy to seek out the "best" and avoid the "worst”, after all, who wants to say they’re on the “worst” CRM system.

Learn how to avoid the “One-Size-Fits-All” trap, and why you might not need the “best” system out there.

Certain industries (such as banking and healthcare) are notorious for having outdated systems. But why do so many Fortune 500 companies cling to outdate systems while missing out on numerous benefits of more advanced technology? Find out here.

In Part 1, we explored ERP-specific project failures and the valuable lessons from those cases. In this article, we dive into the specifics of 5 other failed projects such as Morrisons' payroll system failure, Revlon’s SAP S/4HANA debacle, and Walmart’s Jet.com integration, outlining the costly mistakes made and the lessons learned from each.

Explore three infamous cases where the lack of a clear strategy led to major project failures. This case study delves into Stitch Fix's AI misstep, Lidl's costly ERP disaster, and Target Canada's rushed expansion, highlighting the crucial lessons learned. Discover how overlooking both business and technology strategies can derail even the most ambitious plans, and learn why a well-thought-out approach is essential for success.

Learn to identify the vendor phrases that should raise red flags during software negotiations. This guide reveals the key statements to watch out for and helps you make informed decisions when choosing a vendor.

Delve into the stories of three famous ERP failures and the critical lessons learned from each. This article offers valuable insights into avoiding common pitfalls and ensuring a successful ERP implementation.

Is your legacy ERP system holding your business back? Explore ten compelling reasons to consider a transformation and how modern ERP solutions can drive efficiency and growth in your organization.

Master the art of software selection with these best practices and tips. Learn how to choose the right solution for your business, avoid common pitfalls, and ensure a successful implementation.

Avoid costly software selection mistakes that can drain your resources. Learn about the common pitfalls in requirements gathering and other critical stages that can lead to long-term financial losses.

Understand the critical errors that can derail requirements gathering in software projects. This article highlights common mistakes and offers solutions to ensure accurate and effective requirements documentation.

Avoid the top software selection mistakes highlighted by Tony Chen. This article provides expert insights into common pitfalls and how to make informed decisions when choosing software.